Privacy Policy

Buckingham Drive Autos is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Buckingham Drive Autos manages personal information. It is structured as follows:

1. Personal information Buckingham Drive Autos collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Buckingham Drive Autos and complaints
10. Changes to Privacy Policy

1. Personal information Buckingham Drive Autos collects

The main types of personal information Buckingham Drive Autos collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Buckingham Drive Autos such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Buckingham Drive Autos's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Buckingham Drive Autos's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Buckingham Drive Autos's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Buckingham Drive Autos.

Buckingham Drive Autos collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Buckingham Drive Autos keeps of telephone calls, or emails received, or messages sent to Buckingham Drive Autos or posted on Buckingham Drive Autos's pages on social media);
• Buckingham Drive Autos's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Buckingham Drive Autos collects personal information in connection with running its business directly from the individual concerned. On occasion Buckingham Drive Autos may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Buckingham Drive Autos stores personal information in electronic and paper form.

Buckingham Drive Autos uses and discloses personal information as follows:

• to source vehicles and sell them to Buckingham Drive Autos's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Buckingham Drive Autos's customers and prospective customers;
• to obtain products, services or information from Buckingham Drive Autos's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Buckingham Drive Autos knows about them);
• to operate and manage Buckingham Drive Autos's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Buckingham Drive Autos. For example, Buckingham Drive Autos may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Buckingham Drive Autos also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Buckingham Drive Autos uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Buckingham Drive Autos uses in the operation of the computer program is browsing history on Buckingham Drive Autos's websites, name, contact information, and other information you may input into Buckingham Drive Autos's websites. The level of human oversight Buckingham Drive Autos provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Buckingham Drive Autos's staff.

4. Cookies

Buckingham Drive Autos uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Buckingham Drive Autos's web server. Buckingham Drive Autos may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Buckingham Drive Autos's platforms and those social media platforms. Buckingham Drive Autos's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Buckingham Drive Autos's website.

5. Links to other websites

Buckingham Drive Autos's website may contain links to third party websites. Buckingham Drive Autos does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Buckingham Drive Autos and do not wish to receive these communications from Buckingham Drive Autos in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Buckingham Drive Autos.

7. Overseas transfers

Buckingham Drive Autos's website/s are hosted in Australia. On occasion, a third party service provider Buckingham Drive Autos engages or that Buckingham Drive Autos is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Buckingham Drive Autos holds about them by contacting Buckingham Drive Autos during business hours on 08 6555 2263 or via the contact page.

Buckingham Drive Autos may require an individual making a request to verify their identity before processing their request.

Buckingham Drive Autos will aim to respond to all requests promptly and within 30 days.

Buckingham Drive Autos may refuse a request where permitted or required by law. Buckingham Drive Autos will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Buckingham Drive Autos and complaints

If you have any queries, concerns or complaints about how Buckingham Drive Autos handles your personal information please contact Buckingham Drive Autos during business hours on 08 6555 2263 or via the contact page. Buckingham Drive Autos may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Buckingham Drive Autos can understand the nature of your concern. In most cases, Buckingham Drive Autos will ask that you put your request in writing.

Buckingham Drive Autos takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Buckingham Drive Autos's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: 08 6555 2263
• Mailing Address: 24 Buckingham Dr, Wangara, WA, 6065

10. Changes to Privacy Policy

Buckingham Drive Autos may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.